At Universal Web Design, we understand that customer feedback is invaluable. Only through honest, constructive customer feedback is it possible to produce the perfect formula.
Top-level feedback such as “I didn’t get what I wanted from the service”, “Or I was hoping for more”, or “It wasn’t what I expected”, is feedback, however, it is so general and open to interpretation, it bears no value in the form of beneficial feedback.
Constructive feedback is what we are looking for, specific information, detailed information, examples of what you had and what you wanted or expected.
Not just the issue, but the solution. As a business person, you are problem-solving every day, so you should know what the solution to your problem is. Tell us and we will assess whether we can fix it for you: